CBS are contracted by Coca Cola Ireland to install & maintain beverage machines over the 32 counties of Ireland.
The current system was manual and very laborious, engineers were simply emailed job info and had to schedule this manually as well as collect information manually.
There was extensive staff resources used to manually collate emails, create job reports, notify coca cola Ireland and update their own accounts system (Sage).
The request was to:
- Build an iPad App for engineers
- Push jobs automatically to engineers from CBS Edi system (sent by Coca Cola Ireland)
- Allow engineers to complete job details on device:
- attach images
- grab customer signature
- enter parts used
- upload jobs
- Receive job to automatically update SQL server.